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Terms & Conditions

These terms and conditions govern your purchase and use of WorldWide Ballet products.

 

Worldwide Ballet Privacy Policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from worldwideballet.net (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers [, email address, and phone number.  We refer to this information as “Order Information.”

 SHARING YOUR PERSONAL INFORMATION

 When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above and to collect payments for goods purchased on our Site.  For example, we use (i) Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy;  (ii) Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout; and

 Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 You can opt out of targeted advertising by:

    FACEBOOK - https://www.facebook.com/settings/?tab=ads

    GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

MINORS

The Site is not intended for individuals under the age of 16.   

 

 CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

 CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at shop@worldwideballet.net or by mail using the details provided below:

 PO Box 3218, Jerusalem, JM, 9103102, Israel

 

Final Sale Policy

 All sales are final. Orders cannot be cancelled, returned, exchanged or refunded.

All products are going through quality checks before shipping. If, from any reason, you have received a product with a fault in production, you are required to send an email explaining in detail what the problem is along with your order number. WorldWide Ballet may ask you to provide a digital photo of the problem before replying your query. DO NOT SEND ANYTHING BACK UNLESS YOU HAVE A CONFIRMATION FROM US.
Please send your email to worldwidwballetshop@gmail.com.

Items must also be:

  1. Returned within 14 days of receiving your order.
  2. Returned in the package in which it came, with all original tags and labels attached.
  3. In new condition, both unworn and unwashed.

IMPORTANT: In case a refund is required, you must contact us within 30 days of the shipping confirmation email: All refunds must be made within 30 days of the shipping confirmation email.

If all of these terms are met, we will provide you with a similar item, or reimburse you (at our discretion) for return postage.

Items returned that do not comply with our policy will be abandoned or returned at the customers' expense.

Returns and exchanges are not admissible on products that were damaged during shipping.

All marked items (sale, promotion, 'Lucky Finds') ARE FINAL. Orders including any of the above cannot be cancelled, returned, exchanged or refunded.

WorldWide Ballet may, at its sole discretion, choose to cancel or not process your order (for example – if the product is out of stock or mispriced, or if WorldWide Ballet suspects that the order is fraudulent.) WorldWide Ballet will either not charge you or refund the charges for orders cancelled or not processed.

Unclaimed Packages

For packages that are not cashed at your post office within 14 days, wwb reserves the right to charge you a handling
fee to cover return shipping and freight companies' administrative costs.(shipping costs+ 3%)

 Shipping and Pricing

All orders are placed in US Dollars.

All orders ship via the Israel Postal Services. Shipping costs are determined by location and country of destination during the checkout process. Orders ship within 6 business days of cleared payment.

Please make sure your address is correct and that someone is always available to claim the package.

The recipient is responsible for all import duties, taxes, and extra costs associated with package entering the destination country.

If your package is returned because the address is incorrect, not found, or because the package was unclaimed, we will not resend the package without additional payment for the cost of re-sending, except in case which it's our mistake – where extra charge will not apply.

WorldWide Ballet has no responsibility for items damaged, lost or stolen during shipping or in the mail.

Worldwide Ballet reserves the right to change any pricing listed on its website.

 

Holidays 2018 Delivery times

November to December is sale and holiday season.
we are doing our best to send your package as fast as we can
we are not able to control your order once it has left our warehouse.

While we hope local postal services ensure timely delivery,
slight delays may occur because of this busy period.
We apologize in advance for any inconvenience this may cause you and thank you for your patience.

 Intellectual Property

All images, designs, prodacts, text and graphics on WorldWide Ballet web site and on-line store are the property of WorldWide Ballet.

No portion of WorldWide Ballet website or printed material may be copied or used in any manner without advanced express written confirmation from WorldWide Ballet.

Fabrics and Colors

Colors appear on website may be slightly different in real product due to differences of display monitor resolution.

Fabric care: Hand wash only in cold water. Use very mild detergent. Do not iron. Do not use dryer.Dry flat.

 

Sizing

Make sure to follow our sizing chart ( which is provided in the pictures of all of our products ). Please contact us in case of query. Provided that you follow the size chart, WorldWide Ballet can fit various body types.

 

 

 

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